LiFE Residential announced as winners at 2020 Best Estate Agent Guide Awards for the 3rd year in a row
With 2020 being one of the most challenging and demanding years of the property industry yet due to the impact of the Covid-19 pandemic, we are really pleased to have been recognised in the medium size lettings agency award category. This year, our staff have gone above and beyond to provide our normal high-standard service to our valued and loyal clients, despite restrictions and changes to our normal operations.
"As a London based agency, we are humbled and honoured to be recognized nationally by EA Masters again. It is testament to the hard work, commitment and dedication of our brilliant people at our head office in West London, across our network of 10 London branches, and our two offices in Asia," says Jonathan Werth, Founder and Managing Director of LiFE Residential.
“LiFErs have taken on the challenge of adapting to the new normal in 2020, still managing to operate at our best during the most difficult circumstances, trying to help those needing to move in the midst of the pandemic,” adds Nigel Carter, LiFE Director.
“This award recognises the efforts of each and every staff member, who have been working extremely hard this year to keep LiFE going for the sake of our clients, and we couldn’t be prouder.”
The BEAG awards, organized by Property Academy and supported by Rightmove, assessed the performance of 15,000 estate agency brands nationwide, looking closely at 25,000 branches for sales and lettings to discover the agents that are the best in their field within marketing, results and customer service. Together with analysing all property listings on Rightmove, and mystery shopping, Property Academy has also surveyed 13,000 tenants, buyers, landlords and vendors, asking, what’s important to them when moving homes and what they expect from their estate agents.
This year, due to the on-going pandemic and disruption to business across industries, BEAG Awards team have accessed estate agents at two different time periods – December 2019 to March 2020 and March to September 2020.
“Every estate agent among the 5% of best estate agents have become even better at what they do during the pandemic,” said Peter Knight, the Founder of EA Masters during a virtual event.
Now our third year receiving an award at the BEAG Awards, the EA Masters awards demonstrates LiFE Residential’s aptitude for delivering customer experience and exceeding customers’ expectations. Last year LiFE won the nationwide award of Best Overall Lettings Agent in the UK and the Best Medium Lettings Agent awards; and 2018 saw us receive the award for Best Lettings Agent in Central London.
You can access the Best Estate Agent Guide here.