IT

The IT department strives to provide stable, scalable, resilient and secure information services to LiFE. We're not just about the nuts and bolts, were here to advise and guide LiFE on strategy, emerging technologies, cloud services and technical areas such as GDPR.
 

Key Responsibilities:

• Via our Help Desk, the IT team is responsible for fixing stuff when things go wrong (incidents) or responding to requests for information/routine changes (service requests).
• Patch, patch, patch – the team checks for security and reliability fixes to our software and hardware, applying them during scheduled out-of-hours maintenance windows.
• Planned maintenance reduces the likelihood of unplanned outages or security incidents, keeping LiFE running smoothly.
• Our monitoring software constantly checks 1,700 systems across our network 24/7/365, raising an alert if a single system or location goes offline.
• We undertake regular visits to branch offices across London with remote support to our overseas offices in Hong Kong and Singapore.
• LiFE’s information systems and security policies are maintained by IT, covering topics like acceptable use and cyber security.
• IT manages a programme of over 100 prioritised projects, either in progress now or awaiting resources to become available.
• We also provide on-call cover on Saturdays. We’ve got LiFE covered.
   

Department Benefits:

Propertymark qualification

Career development

Extra holidays with length of service

1 extra day birthday holiday

Private Healthcare

Employee of the month perks

Enhanced maternity and paternity leave

Company social events

Team building events

Time off for charity work

Wagestream

Rewards for length of service (5 & 10 years)

Dress down Fridays

KPI bonuses

Pension scheme

Progression: